“Welcome to your Enedis customer account
Add a Counter
You want to complete your customer account to view all the information related
to the meter”? I said YES but instead I was insulted! So I wrote to them.
" Hello,
I consider it an insult on your part (ENEDIS),
when we are asked to complete the:
(Add a meter - Access data linked to a meter of which you are the holder in
order to benefit from the associated services);
"Form to be completed - Bring your national identity card and your
electricity bill or contract." "And" Verification of your
identity - Enter the data entered on your French
national identity card. "
I cannot continue to fill out the form because I do not have a French national
identity card, but a Portuguese one! Why an insult? Like many other European citizens, I don't need
to be French to live in France and to pay taxes to the French state.
Thank You "
" Reception confirmation
Mailbox
x
contact@enedis.fr
14:44 (4 minutes ago)
To me
Hello,
We acknowledge receipt of your message.
We will get back to you as soon as possible
(within 15 days, except exception).
Target: Individual
Theme: Complaint
Sub-theme: I would like to point out that on the Enedis website
contain incorrect information or inappropriate
content
Postal code: 34290
City: BASSAN - France»
Enedis, formerly ERDF (for Electricity Grid Distribution France),
is a limited company with a supervisory board and a management board, a 100%
subsidiary of EDF responsible for the management and development of 95% of the
electricity distribution network in France. It should not be confused with RTE,
which is the manager of the high voltage electricity transmission network above
50 kV (HTB).
Enedis was created on January 1, 2008, under the name ERDF, by splitting up
EDF's electricity distribution activities with electricity production,
transmission and marketing activities.
Enedis takes over the activities previously carried out by EDF Gaz de France
Distribution and EDF Grid Distribution, which operated as departments of EDF SA
with independent management.
On May 31, 2016, the group announced the name change of ERDF which became
Enedis3. The new name has no specific meaning and is not an acronym. It was
chosen to reflect the transformation and modernization of the public electricity
service4, certainly proposing the contraction of the words “energy” and
“distribution”.
Enedis is the manager of the distribution network in
mainland and continental France. It has the obligation to guarantee access to
the electricity network to customers of electricity suppliers whoever they are.
An industrial concession operator, it is responsible in the territories for the
development, operation, maintenance of heritage and public service missions.
Enedis is a company present in all the departments of mainland France except
Corsica (more than 1,000 sites).
It is the most important subsidiary of the EDF group. In 2010, it brought
together 38,667 agents and served 35 million subscribers. It operates the
largest network in Europe with 1.3 million km of High voltage A (<50 kV for
alternating current) and low voltage
lines, and around 763,812 transformers.
Enedis shares with GRDF, Gaz Grid Distribution France, a common service in the
regions. However, the two companies tend to individualize their respective
activities. In 2010, to the press, Henri Proglio, CEO of EDF, described the
joint service with GRDF as “nonsense”. That said, despite the operational
reorganizations, the agents continue to belong administratively to both Enedis
SA and GRDF SA, for 90% of them. Indeed, the existence of the common service is
enshrined in law and only a vote of parliament could modify this state of
affairs.
Enedis is also tending to become, within the framework of the energy
transition, manager of electricity systems and manager of big energy data; its
electricity consumption data have been published at the INSEE scale of IRIS
(district scale) as open data out of 5, both on the Enedis site and on
Data.gouv.fr, and it is planned to '' also open data on production, anonymized,
but also coming from smart meters, which should allow renewable energies to be
better integrated into the electricity network.
Enedis, as manager of the electricity network, is
responsible for metering activities. According to the terms of the Law of
December 7, 200630 this activity includes “the supply, installation, metrological
control, maintenance and renewal of counting devices and ensuring the
management of data and all missions relating to the whole. of these activities
"
As part of these missions, Enedis is responsible for the deployment of the Linky smart meter system, provided for
by article L 341-4 of the Energy code31, transposing European Directive 2009 /
CE / 7232 and by Decree 2010- 1022 of August 31, 2010.
The large-scale deployment of the entire system was preceded by an
experimentation phase which ended on March 31, 2011. Launched a year earlier at
the request of the Energy Regulatory Commission (CRE), this test phase involved
around 250,000 meters in the department of Indre-et-Loire and in the
agglomeration of Lyon34, took place in line with the objectives set by the
regulator.
Since 2016, Enedis has been rolling out the Linky smart meter for its 35
million subscribers by 2020, following the decree of January 4, 2012 which
decides on its generalization. This decree was the subject of an appeal by several
bodies, rejected by the Council of State in a judgment of March 20, 2013.
In 2018, the company obtained the Top Employers Institute certification with 78 other large French companies for good practices in human resources and management.
SAISI
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